Terms & Conditions

Efective Date: 01-April-2020

Welcome to Universal Car Carriers. By using our website and services, you agree to comply with and be bound by the following terms and conditions, which, along with our Privacy Policy, govern Universal Car Carriers’ relationship with you in relation to this website and our services.


1. Acceptance of Terms

By accessing or using this website or booking our services, you agree to these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.


2. Use of Website

The content of this website is for general information and use only. It may change without prior notice. While we make every effort to ensure accuracy, Universal Car Carriers does not guarantee that all information is complete, updated, or error-free.


3. User Conduct

You agree to use this website and our services only for lawful purposes. You must not misuse the site in a manner that could damage, disable, overburden, or impair its function, or interfere with any other user’s experience.


4. Ownership of Intellectual Property

All materials on this website, including but not limited to design, layout, graphics, and content, are the property of Universal Car Carriers or its licensors. Unauthorized reproduction, copying, or redistribution is strictly prohibited.


5. Links to Third-Party Websites

Our website may include links to third-party sites for additional information. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content of external websites.


6. Limitation of Liability

Universal Car Carriers will not be held liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or property, arising from the use of our website or services. While we take all precautions to ensure safe transport, liability is strictly limited to the extent of the transit insurance coverage provided.


7. Indemnification

By using our website and services, you agree to indemnify and hold Universal Car Carriers, its employees, affiliates, and partners harmless from any claims, damages, or expenses (including legal fees) resulting from your violation of these Terms & Conditions or misuse of our services.


8. Invoicing & Payment Policy

  • All invoicing will strictly follow the quotation provided and agreed upon by the client. Once generated, invoices cannot be modified.
  • Payment Terms:
    • 50% of the transportation freight charges must be paid via UPI/online transfer at the time of pickup.
    • The balance final invoice payment must be paid once the consignment is dispatched from origin and the invoice is shared with client.
    • No shipment will be delivered on a Cash on Delivery (C.O.D.) basis. Full payment is required before delivery.
  • Failure to clear dues may result in withholding of delivery until payments are settled.

9. Service Policy

  • Delivery timelines are estimated and may vary due to traffic, weather, or regulatory factors. Universal Car Carriers is not liable for delays caused by circumstances beyond our control.
  • Clients are responsible for preparing their vehicles before transport (removing personal items, ensuring fuel level is atleast 1/2 tank, etc.). We are not liable for loss of personal belongings left inside the car.

10. Modification of Terms

Universal Car Carriers reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.


11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts in India only.


By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.